Terms & Conditions
Effective Date: May 31, 2025
Welcome to Mediwhole. Please read these Terms & Conditions (“Terms”, “Terms and Conditions”) carefully before using our mobile application and website (the “Service”) operated by Mediwhole (“us”, “we”, or “our”).
By downloading, accessing, or using the app, you agree to be bound by these Terms. If you disagree with any part of the terms, you may not access the Service.
1. Service Description
Mediwhole is an online wholesale medicine supply platform. This service is exclusively for registered and licensed pharmacy businesses. Through this app, users can view product information, pricing, offers, and discounts and place orders based on their needs.
2. Account Registration & Information
- Users must register with valid and accurate business information.
- You are responsible for maintaining the confidentiality of your account credentials.
- Any false, misleading, or unauthorized account information may result in immediate suspension or termination.
3. User Data & Privacy
- We collect only necessary permissions (such as Internet access, Camera — if required, and Storage) to ensure the app functions properly.
- We do not sell, share, or misuse your personal or business data.
- For detailed information, please review our Privacy Policy.
4. Content & Intellectual Property
- All content, designs, logos, and services provided by Mediwhole are the intellectual property of Mediwhole.
- No part of the content may be copied, reproduced, distributed, or used commercially without written permission from us.
5. Orders & Delivery
- Mediwhole accepts orders only from licensed pharmacies.
- Order confirmation and delivery processes will follow our internal policy and stock availability.
- Mediwhole reserves the right to cancel any order at its sole discretion.
6. Limitation of Liability
- Mediwhole is not responsible for the quality or efficacy of the medicines supplied. The respective pharmaceutical companies are liable for their products.
- Users agree to use the Service at their own risk.
7. Changes to Terms
We reserve the right to modify these Terms & Conditions at any time. Updates will be posted within the app and will be effective immediately.
8. Contact Us
For any questions or concerns about these Terms, please contact us:
Email: mediwhole.business@gmail.com
Website: https://mediwholebd.com